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Learning Matters to Relayware

We are constantly striving to create the best products that provide the best channel management experience for our customers and their channel partners.

Relayware Partner Relationship Management

Learning Matters to Relayware

By Jim DeSocio, Relayware Chief Revenue Officer

Previously, I wrote that one of the reasons I joined Relayware is because of the strong employee base. Everyone here is enthusiastic about creating the best product and constantly learning to in order to stay ahead of the curve.

One way we do this is that every two weeks, Relayware employees at all levels in every department gather to learn from one another. As we are constantly striving to create the best products that provide the best channel management experience for our customers and their channel partners, our work is never done. And that means we have to keep on top of constantly changing technology and customer needs. Our bi-weekly series, “Friday Matters” helps us share information across groups and geographies.

Recently, one of our professional services developers gave a presentation on technical editing tips and tricks. Keeping everyone here at Relayware on the same page and sharing this kind of information helps us save time and focus on building and creating. In particular, this helps keep our technical professionals and our sales team on the same page, and ensures that our sales team can answer practically any question thrown at them.

In another recent “Friday Matters,” one of our other Relayware professional services developers taught us more about rapid data display development. We process, collect and report on large volumes of data for all our clients. But data is only useful and turns into information when it’s easily accessible. By enabling everyone here to skillfully use Open Source jQuery library we better serve our customers.

Relayware heavily uses javascript, and a couple months ago one of our senior developers presented best practices for this programming language. Again, this put everyone on the same page, keeps our coding standard and creates the best user experience for our customers.

There’s clearly an echo in each of these presentations – best practices & customer experience. Everyone here works hard to always put our customers first, and to effectively do that, we must work together. This is why learning matters so much to Relayware employees.

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