Partner Training Manager
RelayWare Partner Training Manager manages your entire channel training and development program. From registration and curriculum alignment to the delivery of rich media training content to the tracking of individual training attendance and performance. Training Manager serves to ensure that your channel is always up-to-speed with the latest developments and empowered to sell.
Why Buy RelayWare?
Because by ensuring that your partners are better trained, more skilled and more knowledgeable about your products than about those of your competitors, it will pay for itself in no time and then keep on delivering improved partner loyalty and mindshare, incremental sales, increased profits and lowering your cost of sale.
What are the Key Features of RelayWare Training Manager?
RelayWare Training Manager executes on every component of your partner training and certification program including:
- Curriculum set up and administration
- Training program registration and approvals
- Program communication and promotion
- Importation / loading of training materials in a variety of multimedia formats
- Structured training content management
- Accreditation, certification, module, course, courseware multi-level logical hierarchy
- Online on-demand training delivery
- Offline training event administration, invitation and registration
- Online testing with multi-format tests, time limits, pass marks, re-test limits
- Question pools with question randomization
- Certification business rules processing including expiry and review
- Automatic certification or approval workflow
- Certification score-carding for accreditation qualification
- Full reporting and dashboards
Return on Your Investment
Partner Training Manager will…
- Automate manual, offline processes
- Reduce headcount costs
- Minimize the need for costly face-to face classroom or seminar training
- Improve quality of training delivery
- Improve channel participation in training programs
- Facilitate rapid changes to training curriculum and training modules
- Enhance customer and channel partner experience and satisfaction through better training and greater understanding of your products and services
Automating Partner Learning Programs
Keeping your partners up to date with sales and technical training or maintaining certification and accreditation programs can be time consuming and expensive, especially when staff changes mean re-training is often necessary. Training Manager manages your entire channel training and development program. From registration and curriculum alignment to the delivery of rich media training content to the tracking of individual training attendance and performance.
How does RelayWare Partner Training Manager Work?
RelayWare Partner Training Manager serves to ensure that you can keep your partners up-to-speed by providing an interactive repository for all of your training courseware and delivering it via multimedia to your partners how, where and when they need it. The power of RelayWare Partner Training Manager lies in your ability to gain instant visibility and reporting on who has been trained, when training took place and examination/level of learning that was achieved. For vendors with accreditation or certification programs that require on-going participation in training, RelayWare Partner Training Manager will report on partner participation, alerting you to any affect this might have on the accreditation status of the partner. It enables you to:
Upload Material to a Central Repository
Your training material is uploaded and stored within RelayWare. Because RelayWare is provided as software as a service, your training content can be accessed by any member of staff (with a user licence) 24/7 online. For your partners, course material can be downloaded via the partner portal enabling the partners to work offline at their convenience. Reports are created to track each time a course is downloaded and can be view by partner or by course.
Create Targeted Course Modules
In order customize your courseware for a varied audience, RelayWare Partner Training Manager helps you to set up individual modules. Courses can be tailored so that they are open to all partner categories and job functions or only open to specific groups with the partner community.
Drive Partner Participation
Combined with the RelayWare Communications Manager, you can drive partners to the training area as and when new content is available pertinent to their needs. You can deliver customizable action plans to keep individual partners on track to complete training and certification criteria and as new partner employees join, they can be brought up to speed straight away.
Examinations and Knowledge Reviews
Keep up to date with your partner performance using the automated ‘monitor and review’ system built into RelayWare Partner Training Manager. Tests can be delivered at the end of each module or at the end of the course and can also be time-limited. Your reports detail the results of each test and diagnose any problem areas.
Testing and Certification
Let RelayWare manage the application of business rules to assess individual certification status based upon training course attainment and furthermore to apply those rules to determine company accreditation status.
Reporting and Analysis
RelayWare provides you with instant access to customizable reports and dashboards so you can easily assess the success of your training program and identify opportunities for improvement.
Learn More
Take a Tour | RelayWare Editions | Contact Us | Live Chat