You want to better enable your channel partners by developing their skills and expertise to increase mind-share and sales but…
- What is their baseline?
- How should you deliver training?
- How should you manage channel certification and accreditation?
- How should you manage the back-end processes?
- How should you retain the skills you develop?
Lacking information about your channel’s level of product knowledge may be making it difficult to provide the right training materials, development tools and activities to the right individuals at the right time and your means of communicating with those individuals may be sub-optimal or ineffective.
You probably outsource curriculum development, training program design and delivery, channel certification management and coordination of accreditation programs cause an immense administrative burden.
Relayware has the solution.
Relayware Provides You with the Means to Develop and Retain the Best Channel Partners
Establish Knowledge Baseline
We will facilitate targeted, personalized communications to individuals prompting visits to your portal for baseline knowledge assessment and hence perform a training needs analysis.
Establish Training Needs
Not only will establishing a knowledge baseline enable you to better understand the underlying levels of product knowledge within your channel but it will support your subsequent curriculum development and certification management activities.
Build Braining Curriculum
With our network of partners, we can help you to construct a training curriculum and track content tailored to the needs of your channel and integrate and publish this content with our portal content management tools and services.
Using push and pull communications we can facilitate passive, non-curriculum based knowledge transfer via email, mobile app and online via your portal.
Online Training and Testing
Relayware online training and testing functionality will allow you to conduct everything from short text-based product knowledge transfer and verification right through to complex multi-module technical, product or solution selling training using the latest methods of delivering rich audio and video content.
If you would prefer to conduct your training face to face at training seminars or in the classroom, we can provide the necessary systems to conduct end-to-end online event management including attendee selection, invitation and registration. With our network of partners, we can even help you to plan and run your training events.
We can manage and link multiple channel certification criteria such as training program participation, event attendance, sales performance etc within personal data profiles and harness the power of RelayWare to automate the processes associated with channel certification qualification at an individual level. Furthermore, by associating the personal qualification of multiple individuals within an organization, we can help determine company-level accreditation qualification. We can also automate noncompliance and lapse communications in order to ensure that you don’t lose certified channel sales or technical personnel.
Relayware takes the pain out of channel accreditation management by automating the time consuming processes associated with verifying accreditation qualification through the achievement of multiple accreditation criteria at both an individual and company level. We can also automate non-compliance and lapse communications in order to ensure that you don’t lose accredited channel partners.